How do you build and cultivate your relationships?  What do you do to create trust?  When building relationships with clients, it is essential to build rapport with them as soon as possible.  And deepen that rapport through empathy and trust.  The same applies with work colleagues.

So, how do you create that initial sense of trust, reliability, authenticity and credibility with clients and colleagues?

Have you ever wondered what life coaching is? Or perhaps what it isn’t? The word “coaching” is used so broadly it can be a little confusing what people mean when they say “I am a coach” or “I offer coaching”. One of the first questions prospective clients ask me is “What is coaching and what can it do for me?”

I was recently asked to run a workshop for The Royal College of Paediatrics and Child Health (RCPCH) on resilience.  A dictionary definition of resilience is “an ability to recover from or adjust easily to misfortune or change”.  The concern was that employees have tools and resources that can make them more resilient.