During these long months of working from home, spending so much time online, blending work life with home life and home schooling, the need for boundaries is more important than ever.  Not just creating and maintaining boundaries with other people.  But also, and perhaps more importantly, honouring the boundaries with yourself that are for your well-being, resilience and resourcefulness. People are finding these boundaries increasingly challenging.  Perhaps you are an HR manager or team leader who is noticing your colleagues working longer hours, feeling more fatigued and showing signs of diminished resilience.  Or maybe you are recognising these signs within yourself?  The question is, “What can you do about it?”

How do you build and cultivate your relationships?  What do you do to create trust?  When building relationships with clients, it is essential to build rapport with them as soon as possible.  And deepen that rapport through empathy and trust.  The same applies with work colleagues. So, how do you create that initial sense of trust, reliability, authenticity and credibility with clients and colleagues?